Site5 | Wilsonsway

Posts Tagged Site5

Truly great support from Site5

Nov 22

Posted by ScottW in Opinion, Web Hosting | 6 Comments

Site5 Web Hosting Most of you that read this blog have a web host that you use and like. Same goes for me here and I’ve been hosted by several good web hosts over the years. For the life of me, I can’t see myself moving from Site5 (where I’m presently hosted) as they just seem to have the best of the best working there.

For example: Had an issue this morning where apache became a problem on my server. My sites loaded slowly, if at all and a quick trip to Site5’s live chat revealed that apache was having some issues on my server. I was told that an Admin was looking into it and that things should begin to resolve normally in a few minutes. Which they did.

Around 10 minutes or so later, things reverted back to slow to no resolution for the sites again. This time, I submitted a ticket to Support and in around 30 minutes, give or take, the problem was corrected. That’s fast support!

So kudos to the Site5 Team and my heartfelt thanks for a job well done! If anyone out there reading this is on the hunt for a new web host for any reason, give Site5 a try. You’ll not find a better group of folks who care for you more than they do. Their pricing is competitive, their packages are great and they have THE best Support Team I’ve ever come across.

Tags: Hosting, Server, Site5

DNS settled and a lesson learned

Oct 6

Posted by ScottW in Opinion | 2 Comments

: Image via Wikipedia

It appears that the DNS has all but finished propagating for the site now which is a good thing. However, I did learn one valuable lesson in this migration. Make the migration with a Home backup, database backup and what else I needed. Not a full account backup. At least not in this case anyway.

Reason being is that my new web host for this site uses their own control panel. This isn’t bad mind you. It’s just that the actual control panel wasn’t there so to speak as the one from cpanel was instead. Seems the full backup I migrated over had some cpanel files in it that weren’t really needed but a quick email to Site5’s support team netted a fast reply with the issue taken care of.

That’s what I like about Site5’s Support Team. They work fast. Real fast!

So, now the site is moved with everything again under one ‘virtual roof’ so to speak and all is well with the world. Now we take you back to your regularly scheduled programming.